Hello everyone!  As you know, I’m happy to promote my members of RUNLancaster whenever possible.  Randi Itkowitz, has been involved with Melaleuca for more than 17 years and if anyone knows more about this business, I would challenge them to step forward!

Randi needs our help – she needs to enroll some new customers by the end of September.   There’s $1,000 waiting for anyone who enrolls and then signs on eight (8) new customers!  What a great incentive!  Are you  interested?

Why Melaleuca for everyone?

Melaleuca is an International Wellness Company that has been in business for over 24 years. Our mission is To Enhance the Lives of Those We Touch by Helping People Reach Their Goals.

Instead of paying millions to retailers and advertisers, Melaleuca redirects revenue from its product sales to the average family and offers them the opportunity for wealth without a large investment or risk.

With Melaleuca you just simply switch a portion of what you’re already spending at grocery stores. There are no new dollars required and you can keep your budget intact.

Hundreds of thousands of families throughout North America are improving their lives. The reason? Our Superior Products.

No other cleaning products protect your home, family and environment like Melaleuca’s EcoSense.

1. Effective naturally derived ingredients

2. No abrasives

3. pH-balanced (non-alkaline)

4. Super concentrated (2x – 6x)

5. No Fillers

6. No phosphates

7. No chlorine bleach

8. No ammonia

9. No aerosols

10. No formaldehyde

We were green long before green was popular!

Want more energy and better health? No other mineral form is more absorbable than Melaleuca’s vitamins with Oligofructose Complex. Melaleuca is also the world leader in natural heart health solutions.

Melaleuca’s Bath & Body Line, Nicole Miller Skin Care and Cosmetics, Pharmacy Line, Dental Line and Exercise and Weight Loss Line round out our more than 300 products available to you, the customer.

Simply become a customer today, enjoy convenient ordering online or toll-free with everyday products delivered to your front door!

Review each of the tips in both of these articles (yes, it WILL take time) but make it a point to check out the websites listed from each of the contributors.  If you like what they are saying, be a great networker and post a comment on their site and tell them what you like!  I guarantee you will be amazed at the results you will receive from this action!  Most important of all – share these tips – tell others where you found them and help spread the word – be proactive – become a Netweaver!

I’m really interested to find out if you have any more to add to this list – feel free to comment below!
To Your Networking Success!

Carol

51.    Give first. (Michael Simmons, Founder of the Extreme Entrepreneurship Tour, www.twitter.com/michaeldsimmons)

52.    Get out of the corner, and don’t be afraid to talk, write or tweet with anyone from organizations that have your interest! (Nikki Intschert, Youth Employment Counselor at the Jefferson County Workplace)

53.    Don’t be overly formal with people, just be yourself. (Dusty Logan, SAP Consultant at IBM, dustin.logan@gmail.com)

54.    The networking advice everyone always gets is ‘it’s not what you know, it’s who you know’ – but it’s really who knows you and if that person would go to bat for you. (Nicole Waldow, Senior at Clarkson University, waldownl@clarkson.edu)

55.    When blogging or looking at comments on YouTube or other platforms, don’t let haters’ comments effect you, think of the fact that they felt the discussion was important enough to leave their thoughts as a complement. (Kraig Adams, the College Video Student at Buffalo State, www.youtube.com/user/Collegevideostudent)

56.    Take advantage of every opportunity you have to meet new people, and stay in contact with those you meet. (Bryan Fish, President of Wichita State University’s Association of Collegiate Entrepreneurs, bryanfish@gmail.com)

57.    Don’t be afraid to go up and introduce yourself, they are only people. (Cory Cain, President of Grand Valley State’s Collegiate Entrepreneurs’ Organization, corymcain@gmail.com)

58.    The key to networking is building and maintaining (emphasis on maintaining) meaningful relationships with people you can help and that can help you advance in life. (Matt Ruby, Business Development Analyst for Northbay Technology, mruby@northbaytechnology.com)

59.    Become known as a powerful resource that people you interact with come to you for answers or help. (Andy Preisendanz, Financial Analyst for Lockheed Martin, preisendanz@gmail.com)

60.    Remember 3 facts or interests about clients and people that you meet. (Brodie Follman, Patent Examiner at United States Patent & Trademark Office & Aspiring Entrepreneur, follmabj@clarkson.edu)

61.    Open yourself up to EVERY networking event; go to them with a smile, and ask questions to everyone you find interesting and even some that you don’t! (Craig Martyn, President of BLMA Models, craig@blmamodels.com)

62.    Touch bases with more of your most helpful contacts on a regular (not necessarily frequent) basis. (Jay Mitchell, wjmr56@frontiernet.net)

63.    Join the social networks online – these are the quickest way to get your name out to many people. (Len Perno, Senior Vice President of The PARX Group, lfp@parxgroup.com)

64.    People love to hear their own name, so when you meet someone, use their name in your conversation. (David Lindoerfer, CEO of InsideOut Services in Washington, D.C., dave@inoutservices.com, www.inoutservices.com)

65.    Don’t ever be too embarrassed to shake the hand of a stranger. (Lydia Mellnitz, Supply Chain Intern for Johnson & Johnson)

66.    Every person you meet, every friend, and every acquaintance can be someone that helps you reach your true potential. (John Botte, Founder of Widget-IT Solutions, www.widget-it.com, admin@widget-it.com)

67.    Right after you meet someone put their name, what they look like, and what they do in your phone. (Jason Schwartz, AngelSoft Community Manager, jason@angelsoft.com, www.twitter.com/jschwa)

68.    Keep short notes so that you keep track of where your relationship with others is at. (Mike Johansson, Founder of Fixitology, http://www.fixitology.com/, www.twitter.com/mikefixs)

69.    Be seen and get known: you have to make yourself visible in order to create a network, so look for interesting events to go to. (Carlos Mesquita, www.twitter.com/carlosmesquita1)

70.    Do not be afraid to contact someone better known than you; do your homework, show you genuinely admire their work, and articulate how you are willing to help/work with them. (Pat Cambron, Online Marketing Strategy for Brand-Yourself, www.brand-yourself.com, www.twitter.com/pcambron, pcambron@gmail.com)

71.    Never talk bad about others. (John Michael Novinski, Engineering Major and Aspiring Entrepreneur at Michigan University, jmnski@umich.edu)

72.    To get an idea of who is in your network, draw a web of everyone you know and keep in contact with old professors, teachers and administrators and also know what you love/are good at and find others with the same interests. (James Brink, Aspiring Entrepreneur, Blogger, Tweeter, Business Man, www.twitter.com/jamesbrink, http://jamesrbrink.blogspot.com/, brinkjr.iem@gmail.com)

73.    Networking is about building many genuinely positive relationships over the course of your career. (Bob Zeik, President of ZSource, Partner in Northbay Technology, zsource@cinci.rr.com)

74.    Listen well, focus on retaining information, and think before you speak; the other person will appreciate your genuine interest. (Daniel Weimer, President of ASME at Bucknell University, drw023@bucknell.edu)

75.    No matter who you’re talking to, or what their background is, you always have common ground with someone; your job is to FIND IT. (Jeff Gaglio, Major Account Manager at Verizon Wireless, jeff.gaglio@verizonwireless.com)

76.    Networking is easier when you know what you are doing, so find a mentor and utilize them. (Ryan “Cremix” Davis, Campus Relations Chair for Engineering & Management Society at Clarkson University, davisrm@clarkson.edu)

77.    Be friendly…you get everything by just smiling and chatting people up; plus, you don’t always know who you’re talking to! (Liz Allison, Senior Consultant at Hitachi Consulting, eallison@hitachiconsulting.com)

78.    Always follow up. (Scott Harman, Marketing Director for International Paper, sh8241@rochester.rr.com)

79.    Be remembered for helpful conversations, and forgotten for forcing your agenda. (Jesse Kanclerz, Internet Marketing Specialist, http://www.jessekanclerz.com/, esse@jessekanclerz.com)

80.    You are NEVER too good for a connection, regardless of how small it may seem…you never know. (David Spinks, Community Manager for Scribnia, blogger http://www.davidspinks.com, www.twitter.com/davidspinks)

81.    Don’t be a douchebag. (John Walker, Process Engineer at Keurig)

82.    Meet everyone you can because you never know who you could work best with. (Mackenzie White, Student at Oswego, www.twitter.com/mackenziewhite)

83.    Treat every human interaction as an opportunity to create a positive mutually beneficial relationship. (Pat Sargent, Aspiring Filmmaker and Entrepreneur,  http://workyourwayupblog.com/, www.twitter.com/PatrickSargent)

84.    When networking online always be real, always be transparent, and always take it to the next level – network & connect in real life! (Charissa Cowart, Social Media Specialist for www.twitter.com/eBillme and On-Air host www.StartupsLIVE.tv, www.twitter.com/charissacowart)

85.    Never prejudge anyone, they may be the person you’re looking for or better yet you may be the person they’re looking for. (Brian Tomkins, is a innovator in the Emerging Leader Community and Multimedia integration, http://www.nextvoice247.com/, www.twitter.com/briantomkins)

86.    Love everyone, trust a few and paddle your own canoe. (Barry Moltz, author of Bounce, www.twitter.com/barrymoltz)

87.    You can’t be valuable to someone until you find out what they need, and the opposite of speaking isn’t waiting, it’s listening. (Gilbert Melott, Founder of Nextvoice247, www.nextvoice247.com, www.twitter.com/nextvoice247)

88.    You’ll be shocked to find out that everyone from your uncle to your dentist knows someone who can bring you closer to your career goals; concretely define what you’re looking for, then systematically talk to the people you usually overlook. (Pete Kistler, Founder & CEO of Brand-Yourself, www.twitter.com/pete_kistler, www.blog.brand-yourself.com)

89.    Make smiling as the air u need to breath, and be always friendly and open-minded and don’t be afraid to give a bit more info about yourself! (Huesne Daglioglu, International Business Student from Germany at Clarkson University, Blogger http://www.clarkson.edu/admission/international/huesne.html, www.twitter.com/huesne_d)

90.    Be yourself and articulate your value proposition. (Jay Maharjan, Consulting Entrepreneur, http://4entrepreneur.net/, http://twitter.com/4entrepreneur)

91.    Take the time and listen to what people need to say. (Veronica Jaegerman, Engineering Student at University of Florida, verojaegerman@gmail.com)

92.   Ask open-ended questions to really open up discussions and show listeners that you are truly interested in them. (Antonio Calabrese, Founder of www.Mouseek.com & www.UofSS.com, www.twitter.com/acalabrese83)

93.    There are no “little people” in networking–don’t be afraid to meet the big hitters–and most importantly, ask lots of questions, or how else will you discover the secret to getting where they are? (Nicole Wilder, Finance Intern for Lockheed Martin MS, wildern@clarkson.edu)

94.    Be honest, be smart about who you network with and make it a two way deal. (John Hedges, President of The Deskset: Affordable Workspace Solutions, http://deskset.net/)

95.    Don’t be afraid of rejection: among all the people who ignore or reject you, you will eventually find someone to play on your team. (Kate O’Flynn O’Brien, Aspiring Med Student at University of Pennsylvania)

96.    I recommend the Bible verse: “He that hath friends must show himself friendly” to all networkers! (Paul Scott, President of Global Manufacturing Solutions, plscott7@yahoo.com)

97.    When meeting new people remember their name. (Walter Erike, SAP Analyst for Tyco)

98.    Be the node that uniquely connects disparate or distant networks. (Louis-Eric Simard)

99.    In a heated moment, it’s best not to put your feelings on the Internet for everyone to read. (Allison Swackhamer, Engineering Student at Rochester Institute of Technology, www.facebook.com/allisonswackhamer)

100.    There is a fine line between cockiness and confidence…make sure you are the latter and not the former. (Bryan Jakovcic, Uvisor Corporation, bryan.jakovcic@uvisor.com)

101.    Help people, don’t use people, and write thank you letters ASAP: within 24 hours, short and sweet. (Karla Fennell, Clarkson University’s Career Center)

Lastly, I’ll over-deliver on my promise and give you tip # 102 (from yours truly): Truly, truly care, be passionate, and go out of your way to help others!

Feel free to reach out to any of the experts above. What’s your favorite tip?

Do you have a really cool story about networking? Please leave your favorite networking story or own additional tips or questions on networking in the comments section below!

listen. learn. share. repeat.™

Peace,

John

#+#+#+#+#+#+#+#+

John Exley is an aspiring entrepreneur with a unique background who loves his family and friends more than anything in the world. He is a junior Engineering & Management major and is President of the Collegiate Entrepreneurs’ Organization at Clarkson University in northern New York. Born in Rochester, NY, his passions include fashion, networking, technology, working out, hustling, and helping others to achieve their dreams!

You can reach John Exley at: exleyja@clarkson.edu or on his cell at: (585) 472-0272.

Follow John Exley on Twitter: www.twitter.com/johnexley
Connect with John Exley on Facebook: www.facebook.com/jexley
Network with John Exley on LinkedIn: www.linkedin/in/johnexley
Personal Website: www.johnexleyonline.com

Nextvoice247: questions@nextvoice247.com

•    48% of sales people never follow-up with their prospects.
•    25% of sales people make a second contact with their prospect and then they stop.
•    12% of sales people make three contacts with their prospect and then they stop.
•    Only 10% of sales people make more than three contacts with their prospects.
•    2% of sales are made on the first contact with a prospect.
•    3% of sales are made on the second contact with a prospect.
•    5% of sales are made on the third contact with a prospect.
•    10% of sales are made on the fourth contact with a prospect.
•    80% of sales are made between the fifth and twelfth contact with a prospect.

If you are a part of that 90%+ who are not adequately staying in touch with prospects you probably have a myriad of reasons why you are unable to do so. And those reasons are probably not because you don’t know that you should. You’re probably not following up with prospects because:

1.    You don’t have the time.
2.    You don’t have a system.

I was totally shocked at the first one – 48% NEVER follow-up with prospects?  Whatever were they thinking?  Perhaps that people were sitting around waiting to be contacted and then jumping at whatever was offered to them? Without knowing the person, without developing a relationship?  Oh my, that’s so hard to believe!

If you don’t have a system in place, and you need help in developing a system, contact me.  As a Networking Coach this is one of the first areas we explore as we are developing our plan of action.  If you have questions, don’t be afraid to ask!

Your comments and thoughts on this subject are welcome.  Please post your comment(s) below!

To Your Networking Success!

Carol

Greetings!

Effective Monday July 13th, Conestoga dpi will be relocating to
Manheim, PA. The office will be closed for moving July 9th and 10th . We will be checking email during the transition.

We are excited about the opportunities to provide event graphics,
fine-art reproductions, trade show displays, large-format
printing and digital printing to a broader market.

We will continue to serve the Lebanon area with delivery service and community involvement and look forward to your continued
business. We will also expand our involvement with the Lancaster community and broaden our commitment to provide earth-friendly and sustainable printing and display solutions to area businesses.

We hope to see you soon at our new facility!

Sharon & Shawn ONeal
Owners

Our New Address:

Conestoga dpi LLC
181 E. Stiegel St., Ste 100
Manheim, PA 17545
717-665-0298 (after 7/13)
print@conestogadpi.com
www.conestogadpi.com

Conestoga dpi LLC | 181 E. Stiegel Street, Suite 100 | Manheim | PA | US | 17545

A member of the RUNLancaster, Group 3, meeting on Wednesdays, Randi  is asking for some help.  She has a goal that she needs to meet by the end of the month (yikes, today is the 28th) so your help is greatly appreciated!  Spend a few minutes chatting with Randi and you will quickly realize that she has some extraordinary experience in her field and can show you how to save money on a regular basis!

Melaleuca is offering a great sign-up special.  Regular new customers signing into their program pay $29 but if you enroll before June 30th, your fee will only be $1!  Wow, that’s an awesome savings.  Benefits from using these products are many, and I highly encourage you to contact Randi to get the details if you, or anyone you know, are interested.  The great thing about this is that you do not have be located in Lancaster County, PA to participate.

If you do not know Randi and would like a personal introduction, please do let me know and I’ll be happy to introduce you!

If any other RUN members have a special request such as this one, be sure to let me know and I’ll be happy to post it here for you.

Best wishes to Randi – hope she reaches her goal and then we can help her celebrate her success!

I’m very happy to talk about this as I wear Crocs every day, no matter what the weather, no matter what the occasion is!  Several years ago I had both knees replaced (one at a time, second one two years later) and I accidentally found out about the comfort of Crocs!  Sure they are ugly shoes, but I’ve never had a pair of shoes that made walking so much easier and more comfortable.  During physical therapy, the therapists couldn’t believe I decided to wear Crocs!

I am such a fan of Crocs. Their shoes last forever, they fit beautifully, they’re SO comfortable, and their customer service is excellent. It’s a great company.

And guess what this great company is going to do?

Crocs is giving 10 Simple Mom readers – that’s T-E-N – any pair of Crocs worth up to $50. You can choose any kind you like. Even for your kids. And even better – Crocs is giving you five chances to win. Here’s how.

Get all the details here:  http://simplemom.net/crocs/

Are you rushing over to SimpleMom.net yet?  I sure am – I would LOVE to win a pair of Crocs!  I’m finally ready to buy another new pair – the last pair lasted me more than two years, in all kinds of weather and I could never rave about a shoe more than this.   My friends think I’m wacky for loving my Crocs and for wearing them for every occasion.

Why not comment below AND on SimpleMom.net’s blog and tell us about your experience with Crocs?

In 1987 I was part of the first full-fledged acting troupe for the Pennsylvania Renaissance Faire. We descended on the town of Lititz, PA in June for two months of rehearsals before the Faire began. Thirty or forty actors were housed in what used to be a Lutheran Church on the corner of 501 and West Orange Street. There, for two months, we lived, laughed, ate, slept, rehearsed and took lessons in stage combat, Elizabethan culture, history and dialect, and improvisation.

Twenty years later as I prepared to write The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service, an improvisational game we used to play in our rehearsal hall (the old church sanctuary) called “Yes And.” In this game, two actors would be in a circle and one would start a scene. He’d say something like “Ah, my long lost brother, I have looked so long and hard to find you.” The second actor would say “Yes and . . ,” then add to the scene. For instance, “Yes and I have been abroad and seen the most fascinating sights.” The first actor would respond with “Yes and . . . ” – you get the picture.

The idea was to teach us to ADD to a scene, not “negate” it or “neg” the other actor (as we liked to say.) If the second actor had replied, “I’m not your long lost brother,” the scene would go nowhere.  So it is with customer service.

When I asked myself, “How can we treat our every day customers like celebrities” the answer came – by saying YES more often. You see, the difference between you, me and Julia Roberts is that when Julia Roberts requests something the answer is always yes! No matter how unusual the request, everyone around her works to figure out how to make it happen. You might say they OWN her request.

So often the rest of us are used to hearing “No” from service professionals. How many times have we longed to hear “Yes, and I can help you with that problem,” only to hear instead, “Sorry, can’t help you” or “No, the policy is.” You call the mortgage company with a problem and they tell you to call the insurance company, who tells you to call the mortgage company, etc. The scene goes nowhere. You might say we constantly get “negged” when all we want is for someone to own the problem.

If you want to have a reputation for better customer service (and get more referrals in the process) consider using this old improvisational technique. The next time a customer comes to you with a problem, think “Yes and . . .,” then find a way to help them.

For instance:

• A woman found that her grocery store was out of two items needed for a special meal she was preparing that night. A clerk got in his own car and drove to another store (in the same chain), picked up the two items and had them for the customer before she had checked out. She continues to tell everyone she knows about the outstanding service she received.
•  The hospice nurse who knew her patient was upset he wouldn’t see his horse again before he died, and found a way to bring the horse to his hospital window so he could say goodbye. The family tells the story to this day.
• A restaurant owner who started to turn away two customers when they arrived five minutes after closing. Instead, he invited them in and brought out everything that was still available in the kitchen. They had a grand time and have introduced no less than 30 people to that restaurant.
  These people are all masters of “Yes, and.” As a result, they’ve got loyal customers who are buzzing about their business or service.

The question is, how creative can you be when a customer comes to you with a dilemma? When you answer with a “Yes, and” you’ll find yourself with more buzz, more referrals, and more business.

Donna Cutting is the author of The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service and a frequent keynote speaker on the topics of employee engagement and customer service.

This guest blog post was part of the beginning of a virtual blog tour for Donna’s book. You can read more about her book by visiting these blogs:

Teresa Morrow http://www.keybusinesspartners.com/2008/09/17/giving-your-customers-the-celebrity-experience/

Dr. Sally Witt www.drsallywitt.com

And tomorrow the virtual book blog tour continues at these blogs:

Beverly Mahone http://www.talk2bev.blogspot.com
Terry Booth http://nashvillerealestateblogger.com/
Denise O’Berry http://www.allbusiness.com/operations/3357-1.html

Follow this link to buy the book: Purchase Donna Cutting’s book